Unfortunately we can’t offer you a refund or exchange.
Non-returnable / non-refundable items:
Award enrollment fees
30 Under 30 enrollment fees
Awards and cost of Awards including shipping
Downloadable software products
Software as a Service products
Platform as a Service products
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping items over $75 in value, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.